Field Service Engineer Role :

Looking for an Field Service Engineer to join its industry Water team. If you are a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply. You will be joining a talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.

What’s in it For You:

You will join a large growing company and work with some of our leading customers
Flexible, independent work environment where you will plan your own schedule
Access to best in class resources, tools, and technology
Enjoy a paid training program allowing you to learn from successful professionals
Opportunity for a long term, advanced career path in service, sales, corporate accounts or management
Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment

What You Will Do:

· Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.

· Assist Sales Representatives with plant surveys of prospective customers

· Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts

· Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives

· Provide technical support to customers; identifying and resolving customer pain points, escalating as required

· Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;

· Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities

Minimum Qualifications:

Bachelor’s degree or equivalent in engineering Chemistry
2 years of technical service or field sales support experience
Must have a valid Driver's License .
Experience working with Microsoft Office Suite.

Physical Demands:

Must be able to access and be comfortable with working in a variety of conditions and be able to perform the essential duties of the position.

Preferred Qualifications:

Water treatment or specialty chemical industry experience;
Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.
Carry aptitude and confidence to deal with large national and multi-national customers
Strong mechanical aptitude
Experience working with MS Excel Spreadsheets.

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