Oracle Techno-functional Analyst

Techno-Functional Analyst - Jeddah based

Oracle Retail XStore & SIOCS

Role Summary:

The Techno-Functional Analyst bridges business, QA, and development, supporting functional analysis, test execution, defect triage, and developments/configuration for Oracle XStore POS (v21 and above), SIOCS v23+ and Oracle Retail Data Store (RDS). This role is critical for quality assurance, requirement clarity, and faster issue resolution.

Key Responsibilities

• Understand POS, inventory, and retail data flows
• Prepare functional specs, test cases, and scenarios
• Execute and support SIT / UAT
• Validate transaction, inventory, and financial data in RDS
• Perform defect triage and root cause analysis
• Support data reconciliation between POS, SIOCS, and RDS
• Assist developers with functional and data clarifications
• Support Go-Live and Hypercare
• Develop SOPs to ease user journey (Business and IT)
• Oracle SR Management.

Required Skills & Experience

• Oracle XStore POS functional knowledge (Sales, returns, tenders, EOD processes, Promotions and Pricing)
• Oracle SIM / SIOCS Technical / functional processes (Configuration, Foundation, Transfers, Operational Reports, MPS Messages, Web Services, Role Setup, Printers, Receiving, Inventory adjustments, Stock counts etc.)
• Oracle Retail Data Store (RDS) – reporting and validation using APEX or Oracle available tool.
• Strong SQL for data validation
• Understanding of XML / JSON
• Ability to read Java code (no heavy coding)
• Understanding of order modern integration technologies like Webhook, Rest APIs etc.
• POS / SIOCS testing experience (SIT / UAT)
• Defect management tools (JIRA, etc.)
• Regression testing for POS / SIOCS systems
• 6–8 years Oracle Retail / POS and SIM14+ / SIOCS experience
• Strong communication and documentation skills
• Strong functional understanding with technical exposure
• Retail domain knowledge is added advantage (Sales, returns, voids, refunds, Tender handling, Promotions and discounts, Inventory movements and adjustments)