Job Description
**Job Title:** Executive
**About the Role:**
We are seeking a dynamic Executive to join our Dubai team and deliver exceptional customer service. This entry-level role is ideal for candidates with 0-1 years of experience who are passionate about building strong customer relationships and supporting day-to-day operations in a fast-paced environment.
**Responsibilities:**
- Serve as the first point of contact for customer inquiries via phone, email, and in-person interactions
- Maintain accurate customer records and update internal databases
- Coordinate with cross-functional teams to resolve customer issues promptly
- Assist in preparing reports and presentations for management review
- Support event planning and execution as needed
- Ensure compliance with company policies and procedures
**Required Qualifications:**
- High School / Bachelors degree
- 0-1 years of experience in customer serving or client-facing roles
- UAE national / Emirati
- Excellent verbal and written communication skills in English
- Strong interpersonal skills with a customer-centric mindset
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
**Preferred Qualifications:**
- Fluency in Arabic
- Experience with CRM software (e.g., Salesforce, Zoho)
- Additional language proficiency (e.g., Hindi, Urdu)
- Previous internship or project experience in a service-oriented industry
Position Details
- Position Title: Executive
- Location:
- Experience Required: 1