Technical Program Manager - Cards Acquisition & Growth

The Technical Program Manager – Cards Acquisition & Growth is responsible for leading and managing strategic programs related to credit and debit card acquisition, customer growth, and digital sales enablement within the banking sector. The role combines program management, technology coordination, and business growth initiatives to enhance customer onboarding, optimize acquisition channels, and improve overall card portfolio performance.

Key Responsibilities:

• Lead end-to-end programs related to cards acquisition, activation, and customer growth initiatives.
• Coordinate with technology, digital, sales, marketing, operations, and compliance teams to deliver program objectives.
• Manage the implementation and enhancement of digital onboarding journeys, acquisition platforms, and campaign systems.
• Track program timelines, budgets, risks, and deliverables to ensure successful execution.
• Analyze customer acquisition data, campaign performance, and growth metrics to identify improvement opportunities.
• Support the optimization of customer experience across digital and physical acquisition channels.
• Ensure alignment between business requirements and technical solutions for cards-related initiatives.
• Drive process improvements, automation, and operational efficiency across acquisition programs.
• Prepare management reports, dashboards, and strategic recommendations for stakeholders.
• Ensure compliance with banking regulations, security standards, and internal governance policies.

Requirements:

• Bachelor’s degree in Information Technology, Business Administration, Finance, Engineering, or related field.
• Experience in program management within banking, fintech, cards business, or digital channels.
• Strong understanding of cards acquisition processes, customer onboarding, and digital banking platforms.
• Experience managing cross-functional projects involving business and technology teams.
• Strong analytical, communication, and stakeholder management skills.
• Familiarity with Agile, project management methodologies, and CRM/digital acquisition systems is preferred.
• PMP, Agile, or related certifications are considered an advantage.