Sales specialist - Debit/Credit Cards

The Sales Specialist – Debit/Credit Cards is responsible for promoting and selling the bank’s debit and credit card products to individual customers while achieving assigned sales targets. The role focuses on customer acquisition, relationship management, and providing suitable card solutions based on customer needs while ensuring compliance with banking policies and regulations.

Key Responsibilities:

• Promote and sell debit and credit card products to new and existing customers.
• Identify customer needs and recommend appropriate banking card solutions.
• Achieve monthly and annual sales targets and KPIs.
• Build and maintain strong customer relationships to enhance customer satisfaction and retention.
• Explain product features, benefits, fees, and eligibility criteria clearly to customers.
• Ensure all applications and documentation are completed accurately and in compliance with bank policies.
• Follow up on leads, referrals, and customer inquiries in a timely manner.
• Stay updated on card products, market trends, and competitor offerings.
• Coordinate with internal departments to support smooth onboarding and activation processes.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Marketing, or related field preferred.
• Previous experience in banking sales, preferably in cards or retail banking products.
• Strong sales, negotiation, and communication skills.
• Target-driven with the ability to work under pressure.
• Good understanding of banking products and customer service practices.
• Familiarity with CRM systems and sales reporting tools is an advantage.