Job Title – Technician
Type – Contract
Industry - Retail
Contact Duration - Long term
Start Date- Immediate
Mandatory details/Skills-
Deliver a customer-first service approach ensuring high customer satisfaction on phone and in person
Attend and resolve assigned service calls within defined timelines
Provide technical support through multiple channels (phone, on-site, etc.)
Achieve high first-time fix rate and minimize repeat service visits
Maintain and properly handle company-assigned tools, assets, and property
Report product issues and suggest improvements in appliance quality
Ensure quick response time to customer queries and service requests
Monitor and reduce repeat calls and unnecessary parts consumption
Key Skills Required
2–3 years’ experience in home appliance service industry
Strong technical troubleshooting and repair skills for home appliances
Good understanding of customer service standards and field service operations
Ability to handle multiple service requests efficiently
Strong communication skills (customer interaction both phone and in-person)
Strong troubleshooting and problem-solving skills
Willingness to travel to customer locations
Immediate joiners
Position Details
Position Title: Technician - MDA
Location: United Arab Emirates
Industry: Retail
Experience Required: 5
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Permanent recruitment is a process where we find the right candidate for a long-term position. We ensure the candidate is a good fit for the role and the company, and we help them settle into their new job.
